Naturally we try and provide a good service and it is always pleasing to have this recognised. Below are just a few examples* of views expressed by clients who have used our services and have been pleased.
"Dear Mike - thanks for your help in organising our last minute break. The Mama Mia tickets were best in house and we had a thoroughly good time. Hotel excellent and our special anniversary was saved by your efforts"
Regards Janet and Perry Maskell (e-mail)
"just a short note to say thanks we enjoyed our stay in London. The hotel was very nice, we found the bar you recommended downstairs. We look forward to going again and once more booking with yourself."
Dear Gloria,
........thank you for the help/guidance you gave me. It is such a pleasure to speak with someone who is so professional but also very kind ......
Mrs Neal/Newcastle upon Tyne
" I have just returned from a two night stay in London with my family (a total of 8 people) which I organised through your company. I booked the Rail Travel, 4*hotel and a show for us all through you. Thanks to your very efficient and friendly staff and your company's expertise, everything dropped into place, helping make the trip one to remember. We will be using your company again. Thank you very much. Regards
Brian Woodburn (e/mail)
" Dear Gloria - I didn't get back to you after our weekend in London, so excuse the late response. What a really fantastic time we had, the Hotel was excellent and not at all pretentious. The Musical and Boat Trip surpassed expectations, and believe me we are fussy! So thanks again, and I will sing your praises from the rooftops"
Glyn Davies (e-mail)
John Aldred (e-mail)
"Dear Carolanne. We have just got back from the short break you organised for me & my son in London. We stayed at the Hilton Docklands and everything about the trip was surperb. Easy access to all the sights via the courtesy bus and tube and excellent accommodation and staff at the hotel. All booked at a very reasonable price thanks to yourselves. I shall certainly be using the services of The Hotel Directory again in the near future. "
Kevin Adams (e-mail).
"Dear Kathy. I'd just like to say thanks again for the prompt service - this is the fourth time I have used your company, and you've never let me down ! I know everything will be fine"
Joyce Stewart, Irvine (e-mail).
"Dear Monica. Thank you for your professional service."
E. Yachimoto Japan (e-mail)
"Dear Gloria. I just wanted to say thank you for arranging our stay in Amsterdam. The Hotel was lovely, in a good location and the staff were great. All of the party pass on their thanks, and I am sure that I will be booking with you in the future."
Ms C Nutt, (e-mail).
"I would like to thank 'Mike', who handled my booking, he was extremely helpful and knowledgeable about the location in Amsterdam"
Peter Allen, Isle of Wight.
"Dear Helen. I am writing to let you know we were very pleased with the Wembley Plaza it had everything we requested. We would certainly return."
E Holland O'Mally. Bridgehouse.
"Dear Monica. Just to say thank you for your help on getting us booked in to a hotel. It was nice to hear a friendly voice on the phone. Very much appreciated".
Anne Hutton, Cumbria.
"Dear Carolanne. I thought I would drop you a short note to thank you for the help you gave me when I was looking to book a short noticed stay in London and Theatre tickets. The tickets you managed to book for us were great I don't know how you managed to get us such good seats".
Mr S Marritt. (e-mail)
"Dear Mike, A note of thanks for your organisation of our overnight stay at the St. Ermins Hotel in London and booking our theatre tickets. The hotel location was excellent, with safe parkng, and the visit superb."
Mrs J Sluce. Shropshire.
"Dear Gloria. Just a quick note to congratulate and thank you for organising such a fabulous weekend. I work in Customer Services and appreciate how important good service is, very rarely do people take the time to congratulate companies who provide a service that goes above and beyond."
Ms J Jones. Leicester
* Original copies available on request